Frequently asked questions.
Here are some common questions businesses may have before getting started with ShopMaster.
What is ShopMaster?
ShopMaster is an online store platform for small businesses. It gives your business a branded storefront where customers can browse products, place orders, and pay online.
Who is ShopMaster for?
ShopMaster is ideal for small businesses, market stalls, home-based sellers, clothing stores, food sellers, beauty businesses, handmade product sellers, and local retailers.
Do I need my own website?
No. ShopMaster can give your business its own online store link that you can share on WhatsApp, Facebook, Instagram, email, posters, or business cards.
Can I use my own logo and colours?
Yes. Your storefront can use your business name, logo, colours, contact details, and product images.
Can customers pay online?
Yes. ShopMaster can integrate with Netcash to support secure online payments during checkout.
Can customers choose delivery or collection?
Yes. Your store can support delivery, collection, or both, depending on how your business operates.
Can I manage my own products?
Yes. The admin dashboard lets you manage products, images, prices, categories, brands, stock, variants, and specials.
Does ShopMaster work on phones?
Yes. The storefront is mobile-friendly, which is important for customers coming from WhatsApp, Facebook, Instagram, and SMS links.
Let’s chat about your business.
Send us your questions and we’ll help you decide if ShopMaster is a good fit.